Privacy Policy

Your privacy is critically important to us. Learn how YourHostel protects and manages your data.

Effective Date: March 15, 2026

Introduction

YourHostel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by YourHostel. This Privacy Policy applies to our website, and its associated subdomains (collectively, our "Service") alongside our application, YourHostel. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect

We collect information from you when you visit our service, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form:

  • Name / Username: For account creation and identifying bookings.
  • Phone Numbers: For communication with hosts and verification.
  • Email Addresses: For booking confirmations and important platform updates.
  • Student ID / Institutional Information: To verify your student status for exclusive accommodations.

How We Use Your Information

Any of the information we collect from you may be used in one of the following ways:

  • To process hostel bookings and verify your identity to property managers.
  • To improve our platform and customer service offerings.
  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To send periodic emails regarding your order or other products and services.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems.

Need to update your data?

You can review, correct, update or delete your personal data directly through your account settings or by contacting our data protection officer at [email protected].